Terms and conditions

Subject to change without notice.

Fuel
Vehicles are delivered with a FULL tank and are to be returned with FULL tank.

Terms Of Payment
A minimum deposit of US $1000.00 is required prior to collection of a vehicle.
A valid credit card (Visa & MasterCard only) may be used in lieu of cash.
Local Purchase Orders (LPO’s) are accepted by prior arrangement.

Insurance
Our rentals include 3rd Party Insurance only.
On 3rd Party Insurance, the hirer is responsible for all damage caused by driver fault/negligence or where no other vehicle is involved. The hirer is responsible for any loss.
Comprehensive cover is available on request only. This may require 72 hours’ notice.
Passenger liability is included in all covers.

Chauffeurs
Our friendly and experiences chauffeurs are available at US $10.00 per day.
Should they spend the night away or work later than 1900hrs, they are entitled to an allowance of US $20.00 per night towards meals and accommodation.
Allowances are subject to increase in accordance with the areas where our chauffeurs may be working as well as market forces.
Overtime is a labour law directive; it is applicable to all hours worked outside of normal working hours. This is charged at US $1.00 per hour.

Drivers Age
Minimum age of driving on all classes of vehicles is 23.
Maximum age of driving on all classes of vehicles is 70.
This can be waivered by the discretion of management.

Driving License
A valid unendorsed license MUST be produced at the time of rental. Foreign driving licenses are accepted. Licenses must be held for a minimum of 5 years.

Damage To Vehicle
Upon receiving your vehicle, please ensure you check the vehicle thoroughly. Any damages noticed should be recorded and signed for immediately on the check list provided.
Damage caused by driver negligence and/or road conditions are chargeable in full both for recovery and repair.
Damage caused by plants, trees, animals, wildlife etc are also not covered and will be considered negligent driving. Tyre damage is also not included and will be charged accordingly.
It is a legal requirement that ALL accidents are reported to the local police immediately and a police report obtained. Insurance will not entertain any claims without a police report.

Breakdown
Rental includes breakdown cover.
The hirer must contact the phone numbers indicated on rental agreement forms in the unlikely event of any breakdown. Recovery time will vary according to location and time.
A recovery charge will be affected if the breakdown of the vehicle has been caused by driver negligence.

Policy On Off-road
Driving All our vehicles are to be operated on regularly maintained tarmac roads. In the event that vehicles have the need to go off-road, the driver is expected to be cautious and sensible. Any damages incurred whilst off-road is chargeable in full.

Traffic Offenses
The hirer is responsible for all traffic offense and/or fines or for any associated administration costs regarding any accidents and/or claims.

Delivery/Collections
Should you need the vehicle delivered or collected from a location other than our offices, this will need to be arranged in advance. Please note this may sometimes involve an extra charge Airport delivery/collection, please ensure you have provided us with full flight arrival/departure details. Our representative will be waiting for you in the arrivals area unless a pre-arranged meeting point has been agreed upon.

Late Returns
If a vehicle is returned less than 3 hours late, no charge is added.
If a vehicle is returned over 3 hours late, this will result in a charge of a full day’s rental.

Extension Of Hire
This can be done by contacting the hiring office on the numbers provided. This will affect the cost of the rental.

Opening Hours
Monday – Friday: 07:30-12:00 and 13:00-17:00
Saturday: 08:00-12:00
Sundays & Public Holidays: CLOSED
Any bookings outside normal working hours are to be arranged in advance wherever available.

Cross-Border Travel
This is arranged on request.
All necessary paperwork is arranged by us in advance at the cost of US $50.00 which must be paid in cash on collection of the vehicle.
Copies of the driver’s passport and driving license must be sent to us a MINIMUM of 72 working hrs in advance.

Valet Service
All vehicles are provided CLEAN and spotless. They are to be returned the same way.
The hirer will be charged for any vehicles returned soiled. The minimum charge for a valet is US $70.00

Special Equipment
We have a wide range of equipment available on request. All equipment is subject to availability. This includes: baby seats, tents, shovels, pots, pans, roof racks, light weight trailer, etc. Please ask us for a list of equipment and prices and we will be happy to oblige.